Yes. Every subscription maps to one complete physical Mac. We do no virtualization splitting, so you will never face compute contention from other tenants or the performance jitter common on traditional cloud hosts.
Common questions about hardware, access methods, and billing are all organized here. If you cannot find an answer, submit a ticket directly to the engineering team.
Yes. Every subscription maps to one complete physical Mac. We do no virtualization splitting, so you will never face compute contention from other tenants or the performance jitter common on traditional cloud hosts.
Yes. Every machine includes dedicated international bandwidth (1Gbps or 10Gbps depending on model) and a public IPv4 address exclusively yours, with no hidden port restrictions.
Currently deployed in Singapore, Japan, South Korea, Hong Kong, and US East and West. Available models per region adjust based on real-time inventory.
This is a premium option for M4 Pro high-tier nodes: after purchasing multiple machines with Thunderbolt 5 ports, data center engineers physically link them with Thunderbolt cables to form a low-latency memory-interconnected cluster — ideal for running large local model inference.
First, get the node public IP and initial password from the Console. We recommend adding your current IP to the firewall whitelist, then connect with the built-in Screen Sharing app or any VNC client on vnc://YOUR_IP:5900 to access the desktop.
Paste your SSH public key on the order page or in Console settings. The system writes it to the machine automatically. Then use your private key to run ssh -i /path/to/key root@YOUR_IP for full root access and install toolchains like Homebrew freely.
Sign InConsoleSelect the node in the Console — power on, shut down, and reboot buttons at the bottom send commands directly to the hardware power layer.
Click a node in the Console to see chip model (M4 / M4 Pro), core count, unified memory, and current storage capacity in detail.
After successful payment, the automated workflow immediately handles system imaging and IP assignment. Timing depends on inventory. If the Console shows Pending Activation, a specialist is completing final configuration.
Switch to Billing on the left side of the Console to see full billing cycles, charge details, and current status of each order.
In the Console Tickets section, click New Ticket to describe the issue. The engineering team will pick it up promptly.